Item Suitability and Delivery
All furniture items must be pre-approved before arriving at our auction rooms. This can be done through a physical appraisal, an email appraisal, or by providing photographs for our staff to assess. Our team will advise on the item’s suitability for auction and provide an estimated auction value. Smaller items that are easy to transport can be brought in for our staff to provide further advice or can be assessed through photographs or emails.
Delivery of items is accepted during the following times:
- Tuesday: 1pm – 4pm
- Wednesday: 8.30am – 4pm
- Thursday: 8.30am – 11am
(Note: For long weekends, delivery is only accepted on Wednesday and Thursday.)
For information on recommended transportation services, please refer to our transport page
Commission Rate and Other Charges
Commission Rate: Our commission rate is 20% (plus GST) of the hammer price for each lot sold at auction.
Lot Offering Fee: There is a lot offering fee of $3 (plus GST) per lot offered.
Dumping/Disposal Fee: There is a dumping/disposal fee of $100 (including GST) per item that is not saleable.
Withdrawal Fee: There is a withdrawal fee of 20% of the reserve/guide or top absentee price or $25 (whichever is greater) per item withdrawn from auction.
Guides and Reserves
Guide Prices: All lots are given an auction guide price. The Auctioneer will not accept a bid below the starting price. For example a $50 – $100 guide has a $50 starting price, $100 – $200 guide has a $80 starting price.
Reserves are by negotiation only with the Auction Team, and only apply to items valued above $500 and for the first auction only. At subsequent auctions the lots are offered with a reducing guide price.
Guide ranges and starting prices
|GUIDE RANGE||STARTING PRICE||GUIDE RANGE||STARTING PRICE|
|$50 – 100||$50||$600 – 800||$500|
|$100 – 200||$80||$700 – 900||$600|
|$200 – 300||$150||$800 – 1000||$700|
|$300 – 500||$220||$900 – 1200||800|
|$400 – 600||$320||$1000 – 1500||$900|
|$500 – 700||$420||$1500 – 2000||$1200|
Acceptance of Offers: The auctioneer has the discretion to accept an offer at the starting price or above. For example, if the guide price is $400 – 600, the auctioneer can accept an offer of $320 without consulting the vendor.
Unsold Items: Unsold items will automatically be re-entered into the next auction, and the guide and starting price will be reduced to the next guide range. For example $400 – 600, is then reduced to $300 – 500 the following auction.
Items unsold with a guide range of $50 -100 or $100 – 200 will automatically be entered into the Final Call Auction same day and starting prices reduced to $50 – 100 ($5 starting) and $100 – 200 ($50 starting). Item withdrawn from Final Call will be removed from all further auctions.
Lots will be offered a maximum of three (3) auctions, and in the third auction the lot will be offered at our lowest guide range. The onus is upon the vendor to remove the item prior to the third auction if they do not wish for it to be offered and sold for the best price.
Reserves: Reserves can be accepted on items valued over $500. The reserve price is fixed and firm, and offers will not be submitted below the reserve price. The reserve is valid for one offering only and will convert to a guide for subsequent auctions.
Direct Deposits: For our Monday Estate Auctions, payments will be processed via direct deposit on the Friday of the sale week.
Specialty Auctions: Payments for specialty auctions will be processed the week following the auction.
Unsold Items and Items Not Suitable
Items Not Suitable: Items delivered, either in person or by carrier that are not suitable for auction will be disposed of at your cost, which will be deducted from the proceeds of sale. Examples of unsuitable items include white goods, microwaves and other appliances, CRT TV (analogue), VCRs, DVDs and CDs, contemporary furniture that is scratched/damaged/broken and unsaleable, all baby goods, safety equipment (including helmets, etc.), any electrical item (with the exception of collectable radios, clocks, etc.), stained/damaged rugs, carpet, mattresses, bedding, office desks (with the exception of antique or antique style), chipped or broken china and glassware, magazines, and general kitchenware.
Unsold Items: Unsold items will be automatically entered into the next appropriate auction. If the current guide is $50 – 100 or $100 -$200, the item will be offered with a reduced starting price in the FINAL CALL auction ending at 8pm on the same day. Items withdrawn from Final Call will be removed from all further auctions.
Withdrawing Items: Should you wish to withdraw an unsold item from auction, the lots are to be collected by Thursday 4pm. A withdrawal fee of 20% of the reserve/guide or top absentee bid, or $25 (whichever is greater) per lot applies to any lots withdrawn after 4pm Thursday.
Unsold Items Limit: Lots will be offered a maximum of three (3) auctions, and in the third auction the lot will be offered at our lowest guide range. The onus is upon the vendor to remove the item prior to the third auction if they do not wish for it to be offered and sold for the best price.
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